Refund policy

Return Policy and Right of Withdrawal

Return Rules
Effective as of December 7, 2023

Define when customers can request returns and how return fees are applied. Return rules apply only to items purchased after the return rules are activated or updated.

Return Window: Returns are accepted within 14 days from the date of purchase.
Customer Responsibility: The customer is responsible for the return shipping.
Restocking Fee: No restocking fee will be applied.
Excluded Items: Items purchased as part of a promotion or special offer are not eligible for return.

We strive to ensure your satisfaction with our products, and our return policy is designed to provide you with peace of mind when making a purchase. Please review these guidelines carefully, and if you have any questions, feel free to reach out to our customer service team.

Thank you for choosing Smooky's Consoles. We appreciate your trust in our products and services.