Shipping policy
Shipping Terms for Smooky's Consoles
Effective Date: December 7, 2023
Thank you for choosing Smooky's Consoles. Please review the following shipping terms before placing an order. By making a purchase, you agree to abide by these terms.
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Dispatch and Delivery We aim to dispatch orders promptly. Delivery times are estimates and may vary based on the destination and unforeseen circumstances.
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Shipping Costs Shipping costs are calculated during the checkout process and depend on the shipping method and destination.
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Delivery Delays While we strive to meet delivery estimates, delays may occur due to factors beyond our control. We appreciate your understanding in such instances.
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International Shipping We offer international shipping. Additional customs duties and taxes may apply, and customers are responsible for these charges.
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Shipping Confirmation Once your order is dispatched, you will receive a shipping confirmation email with tracking information.
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Undeliverable Packages In the event a package is undeliverable and returned to us, we will contact you to arrange re-delivery or refund.
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Missing or Damaged Items If your order arrives with missing or damaged items, please contact us within 14 days of receipt for assistance.
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Address Accuracy Ensure that your shipping address is accurate. We are not responsible for items shipped to incorrect addresses provided by the customer.
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Force Majeure We are not liable for delays or non-performance resulting from events beyond our reasonable control.
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Contact Information For inquiries related to shipping, please contact us at snoowy212@gmail.com
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Thank you for choosing Smooky's Consoles.